Returns & Exchanges
At by Parra, we want you to be completely satisfied with your purchase. If your item isn't quite right, you can return it within 14 days of receipt for a full refund or exchange, provided it is in its original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all Parra-branded tags and labels are intact to qualify for a refund.
Ship the Items
Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.
Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing